Your First Appointment
At Benhill Dental Practice we welcome new NHS and Private dental patients of all ages. To book your first appointment contact the practice by telephone on 020 8642 2887 or drop in to reception and speak to one of our friendly reception team. Many of our receptionists have been with the practice for 20 years, and are happy to answer any questions or queries you may have. We are open for appointments from 8.30am to 5.30pm Monday to Friday, and will do our best to give you an appointment at the most convenient time possible.
Many of our patients come to us through personal recommendation of a family member or friend. If you have been recommended a particular dentist, we will do our best to book your first appointment with them.
When you come in to register or for your first appointment, we will take all your details, including a medical history questionnaire, so that our dentists know any issues that may arise. NHS dental treatment comes under three bands (see our fees page for full details) and for children and some adults (pregnant mothers and the unemployed, for example) NHS treatment is free – if you believe this applies to you, please let our reception team know when you register and bring any necessary paperwork with you. At the same time we take a deposit when you register.
Your dentist will be happy to talk through any concerns or questions you have before your examination. They will then carry out a thorough assessment of your teeth, gums and surrounding structures, checking for any signs of decay, gum disease and other dental health problems, as well as checking for signs of oral cancer. Your dentist will take any x-rays and photographs as necessary to help with diagnosis.
At the end of your first consultation, your dentist will present you with a preliminary idea of treatment, including options available to you. For larger courses of treatment we will take a deposit before we start to treat you. We will also make sure you are happy with any treatment recommendations.
Before booking your first appointment please bring in:
- Proof of ID
- Proof of address
- National Health medical card number
To avoid our busiest time come in between 9:30 to 12:00 and 2:00 to 3:30 but not Wednesday and Friday afternoons
You will also need to bring in cash deposit of . This will go towards your first examination and if you are exempt it will be refunded back to you at the end of the treatment, providing you keep all your treatments.